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Customers

The prime customers of ITMI consist of companies of the province of Quebec in Canada that have significant production assets and for which maintenance is of critical nature. These companies face common challenges: reduce maintenance costs, increase life of assets, achieve the same performance with fewer resources, satisfy industrial standards, standardize asset management accross different sites, satisfy environmental, health and safety standards, integrate dispersed maintenance data, apply the correct procedure at the right time, ensure the transfer of expertise from an aging workforce...

 

These companies and their related subcontractors mainly belong to the following industries:

 

  • Energy products
  • Metals and mining
  • Forest products
  • Oil/ gas / petrochemical industry
  • Manufactured products

 

In addition to these assets holders, wheter large enterprises or subcontracting small and medium enterprises (SMEs), we also add:

 

  • Equipment providers, which are manufacturers when they manufacture in the province of Quebec, but also agencies, dealers or representatives. As suppliers, they are directly involved when failures occurs on their products and therefore have a natural tendency of being interested in the field of intervention of the ITMI, particularly in the field of product improvement
  • Companies, consultants and specialists in industrial maintenance that are required to support the production companies and suppliers in their respective fields of expertise. With few exceptions, these subcontractors are generally SMEs revolving around major industrial centers in the province of Quebec.